With the easing of restrictions on non-urgent care, we are now available to treat all patients whether urgent or non-urgent.
As we begin to see more patients, we understand that there is still a risk for infection. For peace of mind, we want you to know about our new protocol to decrease the possibility of COVID-19 transmission, as advised by the American Dental Association and the Center for Disease Control, along with our normal sterilization and disinfection measures.
Updated Scheduling Process
- An updated scheduling process will help ensure that social distancing in our reception areas can be followed. Patients will not be using waiting rooms, but will instead be screened and taken directly to the treatment room. Visitors, other than patients, will be limited to only those essential for the patient’s physical or emotional well-being and care.
Patient and Visitor Safety
- All patients and visitors will be required to wear a facemask or cloth face covering while in the facility. Hand hygiene supplies will be available and their use encouraged during office visits.
Staff and Patient Screening
- We will be assessing each patient and staff member’s risk for infection with a questionnaire and temperature measurement upon entry to our offices. If you, anyone in your family, or anyone you have been in contact with is experiencing fever, respiratory symptoms or shortness of breath or has tested positive for COVID-19, please notify us before coming to the office.
Strict Hand Hygiene
- Hand hygiene guidelines will be followed by all staff members and strongly encouraged for office visitors.
Personal Protective Equipment
- Gloves, eye protection and appropriate clinical covers are required for all staff members. Clinical employees will wear N95/ KN95 masks, gloves, face shields and lab coats.
Cleaning Protocols for Patient and Visitor Areas
- As always, instruments which involve patient contact during clinical use will be heat sterilized. Facility equipment such as x-ray machines, clinical chairs, and room surfaces are thoroughly disinfected with hospital-grade disinfectants following every patient contact.
- Cleaning and disinfection procedures using EPA-registered, hospital-grade disinfectant will be performed in clinical and non-clinical areas between each patient. High touch surfaces or objects through the office such as door handles and bathrooms will be disinfected throughout the day.
We appreciate you trusting us with your care. If you have any questions, please do not hesitate to ask.